Thank you to Zenobia Ngoma, the Complaint Management Officer of Capitec

After numerous back-and-forth emails with Zenobia Ngoma, the Complaint Management Officer, she went above and beyond to assist in resolving the situation. Thanks to her efforts, along with the support of RTMC and Courier Guy, everything was successfully resolved within a week.

I would like to express my heartfelt gratitude to Zenobia for going the extra mile and ensuring everything was sorted out.