Thank you to the Regional Branch Manager of Capitec Blue Route Mall and Abigail the Client Consultant at Constantia Village Mall.

I would like to say THANK YOU to the Regional Manager of Capitec Blue Route Mall who personally contacted me on 17 August 2024 to apologise for the poor client service I received from Meyneleen (assistant branch manager). I would also like to say THANK YOU to Abigail the client consultant from Constantia Village Mall who assisted me and exhibited such great care, kindness and understanding

Capitec Bank these two employees really restored my faith in the Capitec Brand and I feel you do really care for us as aged customers. Some of us suffer from various chronic health condition and when one is irritable or having a difficult time it would be great if managers try to understand "where the client is coming from" especially the elderly.

Thank you so much for resolving this matter.