MP
Modise P

1 reviews | Active since Jan 2016

27 Sept 2018, 18:30

Thank You Kadi, Capitec Bank

Good Day,

Yesterday I did receive a call from Kadi, she did listen to everything I had to say and came up with a solution that was pleasant for me. I did receive the money that was due to me, and thank you for that. Had she not called , I would've just left capitec. I worked for client services for 7 years, so I am very clued up on the financial services that one should expect from others especially where my finances are concerned. Again I thank you Kadi and capitec for moving so swiftly, I intend to remain with you guys so long I receive exceptional service such as that. Do share that knowledge with your branch and call centre consultants, after all they are capitec's faces to clients. I thank you all

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Replies (1)
Capitec Bank
Capitec Bank's reply28 Sept 2018, 10:10
Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

I will pass on your kind words to Kadi, we trust that your future association with Capitec Bank will continue to live up to your expectations.

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Capitec Bank