MN
Mlungisi N
1 reviews | Active since Feb 2012
16 May 2019, 15:29
Thank you for the best service from a very dedicated and hardworking employee
I would like to give a compliment where it is due. I recently has interaction with capitec bank looking for credit as a matter of urgency and by luck I assisted by and Agent with a name Zezethu Komani. I must say her service was so efficient you will swear the I was the only customer in the whole country she was servicing at that time.
She asked me to email all my documents and within few minute she called back that she has done all the assessment required and we may conclude the deal. For me that was my first ever best service I had received from the bank.
Thank You Zezethu Komani for the best service and the bank needs to invest more on dedicated employees like yourself.
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Replies (1)Capitec Bank's replyOfficial
17 May 2019, 08:39Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Zezethu Komani, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply17 May 2019, 08:39
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Zezethu Komani, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Capitec Bank
