Thank you for going the extra mile

Item: Capitec Bank
Rating: 5
Author: Mpoome M

I lost my purse with my Capitec credit card inside. A couple found it and took it to Capitec. I'm not sure which branch. A lady from Capitec called me to let me know that my belongings have been found and gave me the couples contact number. Thank you for going the extra mile and contacting me without sharing my personal information.

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Replies (1)

Capitec Bank's replyOfficial

07 Jun 2018, 09:11

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank

Capitec Bank's reply07 Jun 2018, 09:11

Official

Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.

Complaint Management

Capitec Bank