Thank you but please consider….

I would like to compliment Mr. Mujahid Ahmed from Capitec Bank for his prompt response in contacting me in order to deal with a couple of issues I had regarding my internet banking/ App.

I work out of country and with WhatsApp these days, one generally doesn’t need the added expense of international roaming.

Being a traveler, I would however like to point out to Capitec that there are many of us who do not have a means of contacting the bank when abroad in case of an emergency.

Maybe Capitec could look into providing some kind of solution for this in the future..?

That said, I have had the same issue with FNB a couple times over the past two years, needless to say that I’m still waiting on their responses. My response was that I stopped using them altogether!!