RM
Ruth M

1 reviews | Active since Mar 2014

23 Sept 2020, 19:04

Thank You

I would like to say thank you to the lady, Mrs Jones from capitec who helped resolve my complaint. I initially laid a complaint because of the back and forth and no one could answer my concern.

However she explained everything to me and also what she would do.

The matter was resolved!

I can gladly say that capitec complaints department takes pride in their customers

Thank you

0
Replies (1)
Capitec Bank
Capitec Bank's reply25 Sept 2020, 09:46
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.

We trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management
Capitec Bank