PA
Phumi A
1 reviews | Active since Apr 2011
12 Jan 2022, 19:39
Thandokuhle Ngwenya rude
I called Capitec on the 10/01/2022 and spoke to Thandokuhle Ngwenya to send me my bank statement from June 2019 till 2021 june to my surprise the R12 X 5 is deducted but i havent received my statements. She was very rude through out the call answering me as if i am a child as of im disturbing her. Send my statements as you already took my money
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Replies (2)
Capitec Bank's replyOfficial
12 Jan 2022, 19:46Good day Phumi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Jan 2022, 19:46
Official
Good day Phumi
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
25 Feb 2022, 10:32Hi Phumi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 10:32
Official
Hi Phumi
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank