LM
Lerato M
1 reviews | Active since Apr 2014
25 May 2026, 13:16
Thabiso Fakofaka & Sandile's horrible service Maponya branch.
Capitec deserves 0 🌟, I went to Maponya Mall, I was first assisted by a Horrible and super bad service from Thabiso Fakofako. I then asked a consultant, didnt take her name to help, she was rude I left her there. I manager Sandile ( Fat guy ) intervened, however, she was worse, In stead of helping, she gaslighted me and listened to Thabiso who was belittling me and acted as if I'm not there.
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Replies (2)
Capitec Bank's replyOfficial
25 May 2026, 14:41Good day Lerato.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply25 May 2026, 14:41
Official
Good day Lerato.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
LM
Lerato M's updateReviewer Update
25 May 2026, 17:55I dont want a call from you, Ive been communicating with Brogan, Im not getting any assistance, Im expecting everything to be in writing.
LM
Lerato M's update25 May 2026, 17:55
Reviewer Update
I dont want a call from you, Ive been communicating with Brogan, Im not getting any assistance, Im expecting everything to be in writing.