Terrible Terrible Lack of Service

<p>Hi there</p> <p>I app**** for a one month overdraft loan at your Westgate Mall branch, the one at lower level.</p> <p>I was told I could not get it because the company I work for is de-registered, which is weird because I just took a loan in August at the call center.</p> <p>The consultant told me there isn't anything they can do for me so I app**** at the Call Center.</p> <p>Unfortunately they can't assist me with what I want only a 3 month loan which was granted and all. The consultant Jessica Johnson sent me an email yesterday that she will call me at 8am to finalize because they had systems errors it and she has not called its 12 noon now.</p> <p>I told the consultant at the branch Basimane and he said they use different systems he cannot help me further 樂樂</p> <p><br />What is wrong with Capitec are you a divided company ? (call center and branches using different systems) ?</p> <p>One department can grant a loan which one department cannot ? Are you training your staff differently or what ?</p> <p>If I am not important as a customer please let me know so I can go where I will be valued.</p>