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Sibongile S
1 reviews | Active since Jul 2023
26 Jul 2023, 06:53
Terrible services
Terrible service. I got 3 flexible accounts all blocked,i reported at capitec 1 by 1 my accounts got blocked and the isn't any explanation even at the branches....I got money in those accounts and nobody is doing anything. Capitec is just a bad bank,wouldn't recommend it even if i got bribed coz everything is bad even at branch's. They dont want to unblock my accounts.
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Replies (2)
Capitec Bank's replyOfficial
26 Jul 2023, 08:29 Good day Sibongile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply26 Jul 2023, 08:29
Official
Good day Sibongile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
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Sibongile S's updateReviewer Update
28 Jul 2023, 15:39I had 2 accounts working (1 flexible account and a savings account).after reviewing Capitec for bad service I got locked out on all 5 accounts in total.
Called in multiple times looking for the lady that is assigned to my case and still nothing.
Capitec is the worst.
Called in multiple times looking for the lady that is assigned to my case and still nothing.
Capitec is the worst.
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Sibongile S's update28 Jul 2023, 15:39
Reviewer Update
I had 2 accounts working (1 flexible account and a savings account).after reviewing Capitec for bad service I got locked out on all 5 accounts in total.
Called in multiple times looking for the lady that is assigned to my case and still nothing.
Capitec is the worst.
Called in multiple times looking for the lady that is assigned to my case and still nothing.
Capitec is the worst.