1 reviews | Active since Nov 2016

15 Nov 2016, 17:50

Terrible services

<p>I have a problem paying Vodacom from the app. I have checked and 4 different apps on 4 different phones can't pay Vodacom. I contacted the call center and all they say is they are looking into it. I havebeen hearing that from the 4th November 2016. Absolutely terrible service.</p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply16 Nov 2016, 08:26
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply28 Nov 2016, 10:11
Official

Hi Marinda

Thank you for your post, i have been trying to reach you since i have read it, with no success.

May you please contact me urgently on ***, regarding incident reference number ***2.

Kind regards

Robin Klein

Complaint Management Officer