1 reviews | Active since Jan 2014
Terrible service on Capitec Funeral Claim
Capitec bank - What exactly is delaying the payout of my claim
You have called me 2 times and called family to confirm the death and my relationship with the deceased
Why are you treating me like this bad. I have been your customers for years and you are failing to pay the claim and its always active
I just called again and I have been informed that my claim is still under assessment. Do you want to go and dig the grave so that you can pay
Can I have my claim sorted out with immediate effect, otherwise I will be forced to report you to all public platforms . I am really not happy with how this claim has been handled
I have been to so many platforms reading reviews on funeral claims. This is unacceptable When I took out this policy it was to assist family and now I have to borrow money
Claim number: ***5
Capitec can take up to 3 weeks to investigate but it doesnt take 3 weeks to bury our loved ones. They are really not taking us serious
Most funeral claims are paid within 48 hours if all correct documentation is received. Why is Capitec torturing us. My parents cover also under Capitec meaning should anything happen to them i will wait 3 weeks before i can get a payout. Does this really make sense
Claim number: ***5
Capitec can take up to 3 weeks to investigate but it doesnt take 3 weeks to bury our loved ones. They are really not taking us serious
Most funeral claims are paid within 48 hours if all correct documentation is received. Why is Capitec torturing us. My parents cover also under Capitec meaning should anything happen to them i will wait 3 weeks before i can get a payout. Does this really make sense