JR
Jason R
1 reviews | Active since Sept 2019
14 Sept 2019, 14:13
Terrible Service N1 City
Terrible service from Capitec N1 city. Manager, Jaco (who wouldn't even come out to speak to us) refused to accept a payslip because of a staple that was in it, after wasting an hour of our day.
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Capitec Bank's replyOfficial
16 Sept 2019, 11:31I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply16 Sept 2019, 11:31
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank