MC
Michael C

1 reviews | Active since May 2025

20 Oct 2023, 09:54

Terrible service from Capitec

I have been a client for many years with Capitec and have experienced no problems. Now i need to open a business account and I am unable to do so as the systems are failing me as do the consultants. This should have taken 20 minutes according to the consultant and it is a week with no end in sight. This is really not what i expected from Capitec. It is extremely dissapointing

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Replies (2)
Capitec Bank
Capitec Bank's reply20 Oct 2023, 10:05
Official
Good day Michael 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
MC
Michael C's update20 Oct 2023, 11:16
Reviewer Update
It is a bit late as i need the account to be active - this is really shocking