Terrible service from Capitec.

I am highly annoyed and irritable with the service I just received from Capitec. I went into one of their branches at the Centurion Mall to enquire about the online purchase I was not aware of, then the consultant named Sinethemba closed my account.

I have just made a bond application with this account and I am flying out to Botswana tonight and expect funds to be deposited into the account for travelling. Now I do not have any account or money for this travel and stand a chance to be declined for the loan application due to not having an account.