TJ
Taryn J

1 reviews | Active since Aug 2021

24 Aug 2021, 12:48

Terrible service

Worst experiences from ****itec. Onke M****a Keeps promising to call me and faith dropped the call. Agenrs are rude. Now I’m being told to go to the branch ?

0
Replies (6)
Capitec Bank
Capitec Bank's reply24 Aug 2021, 13:03
Official
Good day Taryn

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank
TJ
Taryn J's update24 Aug 2021, 13:04
Reviewer Update
Thank u, I’ll be waiting
Capitec Bank
Capitec Bank's reply24 Aug 2021, 13:31
Official
Good day Taryn

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank
TJ
Taryn J's update24 Aug 2021, 14:28
Reviewer Update
Capitec Agents drop clients calls ??♂️Wow
TJ
Taryn J's update24 Aug 2021, 16:43
Reviewer Update
Don’t bother calling me. I’ll take my business elsewhere.
TJ
Taryn J's update26 Aug 2021, 14:33
Reviewer Update
I was contacted one no complaint reference send , no feedback and I was promised to be called once a day to be updated. I’m shocked at the level of service it’s scary that I trusted capitec with my money . I will be sending a OBS referral ??