Terrible Service ever

<p>I had an account with capitec bank and it was handed over to the attorneys. I settled my account through the attorneys three weeks ago and asked for the paid up letter which i sent to capitec as a proof and also ask them to update my status with the credit bureau and their system. i went to the branch and i was told that this will take 7 day to update and after 7 days i called back to get the feedback only then i was told that it will take another 7 days to update with the bureau and was told that nothing can be done i just need to wait for that 7 days.</p>