ZS
Zwakele S

1 reviews | Active since Oct 2021

14 Oct 2021, 19:51

Terrible Service

Terrible experience with Capitec!! Blows my mind how you cannot access internet banking without the mobile app as I recently had my phone ****** and I had to go to the bank to do everything... in 2021??? what a joke. On top of the EFTs that take weeks to reflect in your account and whenever you call to enquire about it, they tell you to contact the other bank in which the funds are being transferred from!?? hello, I'm a Capitec customer! why would I call the other banks? safe to say ill be closing my account ASAP

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Oct 2021, 19:57
Official
Good day Zwakele

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regardsCapitec Bank