1 reviews | Active since Jan 2017

09 Sept 2019, 16:10

Terrible Service - Capitec The Grove

Terrible, terrible service from Capitec The Grove. I have been here 3 times now for a credit with all my documents. I have been here for 40 minutes today and not even assisted yet. I would rather pay a monthly fee than not get service from my bank.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Sept 2019, 09:37
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank