NK
Neo K
1 reviews | Active since Jan 2022
15 Jan 2022, 16:18
Terrible service and inefficiency
My account was blocked, without me being notified. It has all my money in it at a tough month like this. I went to their twitter account and they said it has astop order, they instructed me to call their client care in which I did, they told me to go to a branch and I did. Found the branch in PalmSprings mall offline and it's been days.
I have no money to go to another branch, I already spend on airtime calling them and going to their branch.
Capitec is nolonger the bank they claim to be, our accounts are tempered with without our consent and they don't even notify us. Clearly our money is not safe with them.
Any chance I get I'm switching banks!
Helpful (0)
Replies (2)0
Replies (2)Capitec Bank's replyOfficial
15 Jan 2022, 16:40Good day Neo
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Jan 2022, 16:40
Official
Good day Neo
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
25 Feb 2022, 11:22Hi Neo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 11:22
Official
Hi Neo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
