MW
Marco W
1 reviews | Active since Jan 2020
15 Apr 2021, 12:28
Terrible service and being ignored!!
I requested information from Capitec branch in Hillcrest. They assured me to get back to me regarding information i needed to have some issues sorted on my account. However my emails have now been ignored completely, is this how clients of a bank gets treated? I did tell them i can not come into the branch as i am not in town.
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Capitec Bank's replyOfficial
15 Apr 2021, 12:29Good day Marco
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Apr 2021, 12:29
Official
Good day Marco
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank