NS
Nomihlali S

1 reviews | Active since Nov 2015

13 Aug 2020, 12:53

Terrible service

Having a problem money deducted three times in my account for an online purchase of one retailer. They say I must talk to the retailer not to sort out the matter whereas they are the ones who reserve the money and when retailer takes money its reserved and end end up taking directly from available funds

Regards,

0
Replies (2)
Capitec Bank
Capitec Bank's reply13 Aug 2020, 15:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
NS
Nomihlali S's update13 Aug 2020, 17:09
Reviewer Update
I hope it does because I was promised to be called back and I've been waiting since