LZ
Lindiwe Z

1 reviews | Active since Sept 2018

09 May 2020, 10:34

terrible service.

I am absolutely disgusted by your service and not only that but your unprofessionalism towards my complaint...…..there is a debit order of R175 going off from my account with ref no:SS-LEGCOV*** , I have tried to stop it at your branch and they told me there is nothing they can about it...I mean what the hell because it comes off my capitec account to pay you guys.....please fix it...….

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 May 2020, 09:33
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank