Terrible Service

Went to try and open a Capitec account because my colleagues convinced me it was a good move to do so. I am a spousal permit holder with an endor*****t to work.The Capitec agent advised me after conferring with the branch manager, that they do not open accounts for my permit type? I requested to speak to the manager who insisted the same, saying i could only apply for an account if i was on a work permit. Point to note, an endor*****t to work on any permit is a 'work permit', something that had definitely alluded the Capitec team. I asked him that, if that was regulatory standard accross the board, and also if the Government allowed me to work then how would i be expected to receive my salary which the branch manager obviously could not respond to. I have been a Nedbank account holder for several years because they are well informed on the issue and yet the Capitec staff could obviously not be bothered. I could be just one client now but the numbers do matter and my experience means a lot more people and therefore possible business has been turned away by Capitec due to the overly simplistic failure to establish where facts end and foreigner exclusion begins.