Terrible Service

Hi,<br> <br> Went into the Capitec Branch at Mall at Reds to open up a bank account. Due to my working hours I could only make it after 17:30. The branch closing time is 18:00.<br> We got to the branch at around 17:50. The proof of residence I had, had some incorrect info, so I had to run to a bank near by to get statement as proof of residence.<br> My wife waited for me in the bank.<br> Joyce, an employee refuse to help her until I came back and kept on telling my wife that she will not let me in if I come back after 18:00.<br> I was back at 18:00 and Joyce just closed the doors<br> She would not let me back in or allow me to give the required papers to my wife to open an account.<br> Terrible terrible customer service and consideration.<br> There was also no apologies given by Joyce to a potential customer.<br> If this is the customer service before opening and account, I don't want to even think what he'll they will give me when I do have an account with them, using and paying for their service.