jM
juanitta M
1 reviews | Active since Nov 2015
16 Nov 2015, 09:00
Terrible Service
I send my complaint email on 08/11/2015 11:09 and i recieved a reply 08/11/2015 11:11 -Good day <br> <br> Thank you for your enquiry. <br> <br> A Client Care agent will respond to your enquiry within 2 working days. Please provide the following reference number in all future correspondence: Incident ***4<br> <br> Kind regards<br> <br> Capitec Bank <br> <br> Guess what I am still waiting so its not just the branches that gives terrible service very unhappy
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Capitec Bank's replyOfficial
16 Nov 2015, 09:47Hello Juanitta Marks,
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply16 Nov 2015, 09:47
Official
Hello Juanitta Marks,
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank