pG
preollin G
1 reviews | Active since Sept 2015
12 Sept 2015, 10:34
terrible service
I app**** for a loan and the response I received did not make sense without informing of my expenses I was told I cannot afford it I did ask for a longer period during my quote I did not get that. When I phoned I get a consultant saying he cannot assist cause I wasn't dealing with him.I'm not sure if capitec meets the standards of a bank in terms of service
Helpful (0)
Replies (1)0
Replies (1)
Capitec Bank's replyOfficial
14 Sept 2015, 09:31Hello preo,
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply14 Sept 2015, 09:31
Official
Hello preo,
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank