GS
Gert S
1 reviews | Active since Aug 2020
26 Mar 2021, 14:33
Terrible Service
Second time being rejected for a loan which does not make sense both times that i were rejected i had to provide an additional letter from my work to state payment dates of income etc. Both times i provided these letters just to be rejected. The funny thing years ago when i paid much less i got amazing offers, now im paying more, credit score everything in the green but i cannot even borrow a R10. They are super fast calling you for a loan but for return calls it does not happen that is what i call terrible service delivery. I really had enough and it's time to close and move on the a better banking provider.
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
26 Mar 2021, 19:55Good day Gert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Mar 2021, 19:55
Official
Good day Gert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
01 Apr 2021, 17:30Good day Gert
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply01 Apr 2021, 17:30
Official
Good day Gert
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
