rR
riccardoj R

1 reviews | Active since Aug 2017

04 Jul 2022, 09:07

Terrible Service

Good Morning i made a EFT yesterday to a FNB account but made it in error. Went to your N1 City branch and the consultant told me I could not reverse it. This is really pathetic service. Please could this be reversed please. The agent told me i needed to go to FNB which i did. FNB told me the payment is not reflecting. Could someone please assist me as its becoming annoying.

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Replies (3)
Capitec Bank
Capitec Bank's reply04 Jul 2022, 14:42
Official
Good day Riccardo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
rR
riccardoj R's update04 Jul 2022, 14:43
Reviewer Update
Thank you i await your call
rR
riccardoj R's update07 Jul 2022, 13:40
Reviewer Update
And still awaiting feedback from Capitec terrible service