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Antonio F
1 reviews | Active since May 2021
10 May 2021, 15:48
Terrible service
I’ve had my account blocked for the past 3 years now, every time I go into the bank the story changes as to who or why my account has been blocked, apparently it was due to the fact I received an amount of R200 rand, literally only this and my account has been blocked ever since! I’d like this resolved so I can start using my bank account with MY money inside
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Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
10 May 2021, 15:54Good day Antonio
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply10 May 2021, 15:54
Official
Good day Antonio
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Antonio F's updateReviewer Update
12 May 2021, 09:45It’s been 2 days I still haven’t received the call? It be great if we didn’t get automated responses!
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Antonio F's update12 May 2021, 09:45
Reviewer Update
It’s been 2 days I still haven’t received the call? It be great if we didn’t get automated responses!
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Antonio F's updateReviewer Update
14 May 2021, 09:49It’s been 5 days now, received one call, saying they’ll get back to me but once again, received nothing
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Antonio F's update14 May 2021, 09:49
Reviewer Update
It’s been 5 days now, received one call, saying they’ll get back to me but once again, received nothing
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Antonio F's updateReviewer Update
14 May 2021, 11:29Problem officially solved, to the lady that helped me 5 star service, appreciate it !
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Antonio F's update14 May 2021, 11:29
Reviewer Update
Problem officially solved, to the lady that helped me 5 star service, appreciate it !