Terrible service

<p>While the branch is well run in general (waiting times etc), I cant help but get left with a sour taste in my mouth every time I leave the branch. If it is not the rude lady at the ticket counter, it is invariably the sales consultant as was my experience today. I went to the branch to deposit money and was treated poorly by a consultant named Ayanda. I greeted her and immediately felt like I'd inconvenienced her. She was rude, abrupt and impatient when asking for banking details and the amount I was depositing. This was a simple transaction but her attitude was as if I was asking her to go above and beyond. Didn't even make an attempt to pass me the pen to sign the receipt and to give me my copy. Had to reach over to her side to fetch it. I can only imagine how she is with consumers who are illiterate or possibly older. The branch is one of the better ones but people like this obviously do a disservice to this great bank</p>