TERRIBLE SERVICE!!!

<p>I am absolutly DISGUSTED with Capitec bank. The Service is POOR!! I have spoken to a lady in customer Services by the name of Elizabeth ans she is TERRIBLY rude & unhelpfull!! I have reversed an EFT payment on the 24th of MARCH and STILL NO feedback!! I am in URGENT need of my money back to pay my rent but still no answer. Evreytime I phone to get feedback all they can say is "your matter has been escalated" I honestly do not know what to do anymore!!!! I am going to seek legal action now as I have spoken with the people whom I have paid incorrectly on the 24th of March.According to them the EFt paymnt was rejected.SO WHERE IS MY MONEY??? I am also on the verge of CLOSING my account with Capitec I AM DONE!!!</p>