Terrible service

<p>Went in to capitec mosselbay today to open a new account. First the proof of address, an letter from the m****ipality, was not up to their standards. Then went to go and get a new statement again. Then my wifes ID was not right. How can a ID book with your married surname not be right. This is unacceptable service from capitec. Please get your systems updated so that your customers dont have to waste their time and money by driving up and down. </p>