Terrible Service

<p>I went to the atm to withdraw money in umbilo. While I was busy to withdraw money the atm went offline, and I didn't receive my money, in my account it shows that I received the money but I didn't cause the atm went offline. So I went to my bank and they phoned absa they said it was their fault and that I should wait 30 days for them to make a correction of payment into my account. Horrible SERVICE!!, <br />I'm very unhappy with this because now it's my problem to pay my bills and I can't cause absa messed it up. This is really terrible Service. I want this to be sorted out ASAP so that I can get my money to pay my debt. Now I'm getting a bad reputation due to absa's negligence. TERRIBLE!!!!! This is unacceptable!!! <br />Head office of absa phoned me and said my bank must do a follow up on this incident with absa because my bank have all my details to trace which absa atm it was. My bank Gave me a incident reference nr. I want Capitec to follow this matter up ASAP because I'm not willing to wait 30 days for my money. This is unacceptable.</p>