TD
Trevor D
1 reviews | Active since Oct 2012
11 Jan 2022, 21:29
Terrible Customer service
I think Capitec Bank has lost the plot - good customer service is not on anymore I have been banking with them for more than 10 years - Gerrie - whats happening
My account is blocked - 4 emails later and still no response - Shame on Your bank
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
11 Jan 2022, 21:31Good day Trevor
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Jan 2022, 21:31
Official
Good day Trevor
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TD
Trevor D's updateReviewer Update
12 Jan 2022, 13:15Thats a joke - an automated reply - are they so lazy - and still NOTHING - Capitec it seems are just pathetic
TD
Trevor D's update12 Jan 2022, 13:15
Reviewer Update
Thats a joke - an automated reply - are they so lazy - and still NOTHING - Capitec it seems are just pathetic
Capitec Bank's replyOfficial
25 Feb 2022, 09:15Hi Trevor
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 09:15
Official
Hi Trevor
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank