Terrible Customer Service

I'm extremely unhappy with Capitec Bank! You guys blocked my account and the beneficiaries I paid based on a hunch that your *****s department had (which was completely miscalculated). I didn't receive a call or sms to verify my transactions you guys did as you please without my knowledge. I then went to the branch to confirm the legitimacy of my transactions, the holdon my account and some of the beneficiaries was lifted, two weeks later I'm still trying to lift the hold on some beneficiaries because of your hunch. I've lost business cause of this so has my beneficiaries and no one wants to be held accountable. Terrible customer service, everyone is clueless in all departments as I keep getting bounced from one department to another. 🤬 UTTER NONSENSE!!!!