1 reviews | Active since Apr 2017

12 Apr 2017, 16:29

Terrible customer service

<p>A banker named Sibongile from capitec dawn park shopping centre is very rude... I asked her a simple question about sending her my proof of residence via email and she verbally attacked me. And told my cousin to tell me to learn to talk to people </p>

0
Replies (1)
Capitec Bank
Capitec Bank's reply13 Apr 2017, 08:39
Official

I acknowledge your posting, and have referred it to Randall Ramsden for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank