Terrible Customer Service
Terrible customer service.Rain Internet service provider deducted money without my permission from my bank account I contacted capitec who said 7-10 working days I'll get my money.Didnt get a cent someone from capitec phoned me on the 24th of December the connection wasn't good so she promised to call me back later I'm still waiting..my number is ***
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Replies (2)
Capitec Bank's replyOfficial
27 Dec 2022, 14:30Good day Brandon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply27 Dec 2022, 14:30
Official
Good day Brandon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
's updateReviewer Update
28 Dec 2022, 15:35No-one made any contact!
's update28 Dec 2022, 15:35
Reviewer Update
No-one made any contact!