Terrible customer service

<p>We went to Capitec Vosloorus Crossing (25/01/2017) to open an account for a group. When we got the we were assisted by a consultant by the name of Neo. We advised her of what we requested with and she answered that that cannot be done and dismissed us. She did not ask why we were doing such or even sugest a product. We left and a few minuted later we decided to come back. We were then met by a consultant named Lerato. She asked what it was we needed and referred us to the desk where account queries are done. There we found Neo again. We told her that we do not have an active account with Capitec but we would like to know how much interest we would get if we deposit a certain amount. When we arrived by the desk she, Neo, was on the telephone with her monther and asked us what we need while she was on the phone. Eventually she hung up. Lerato then told her what she needs to do in order to help us. She was not looking happy to see us and was not willing to help. Instead she was rolling her eyes and had the audacity to as us "what is the problem?". This is a lady who is supposed to be serving customer on a daily basis and she has such a disgusting attitude to potential customers. She judge us based on our appearance which is totally unacceptable in any institution. She cannot deal with customers that was and we were very upset and this must be dealt with. She needs to apologise for the poosr service shegave to us. </p>