TERRIBLE CUSTOMER SERVICE

<p>I am absolutely appalled at the service my husband is currently receiving at Capitec bank. We took out a loan 2 years ago. Made sure every installment was paid for through debit order, on time. Have statements to prove that. Now their system messed up, showing we still have outstanding payments (which is hogwash) because we have statements given to us by them, proving that we have no arrears... we have been battling to get this matter sorted for weeks now and No one, not even the managers can get the matter fixed!!! The only thing capitec is good for is low monthly fees.. and not to mention your staff's manner of speaking to loyal clients.... dissapointing honestly!! </p>