aS
amit S
1 reviews | Active since Jun 2017
04 Nov 2020, 20:53
Terrible card
Good day my new black card number only a couple of months old is now faded , I was told I need to pay for a new card which is unfair as I can not do online purchases without my card number and if I pay for a new card it will just fade again so it's extremely unfair that I will need to pay for a new card!
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Replies (2)
Capitec Bank's replyOfficial
05 Nov 2020, 09:38I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply05 Nov 2020, 09:38
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
aS
amit S's updateReviewer Update
11 Nov 2020, 20:05Thank you I got my new card , will wait on the refund for the card fee as I haven't received that yet
aS
amit S's update11 Nov 2020, 20:05
Reviewer Update
Thank you I got my new card , will wait on the refund for the card fee as I haven't received that yet