TM
Tshepo M
1 reviews | Active since Mar 2018
05 Jul 2021, 11:59
TERRIBLE BANK
I've been making monthly payments to Capitec for my loan account but to my surprise I found out yesterday that I'm 4 months behind with arrears after checking my credit profile.
This is really disturbing as far as I know my account should be up to date and this is really damaging my profile.
The worst part I've been transferred from agent to agent when calling without getting any assistance and I've sent email without any reply.
I NED THIS NEGATIVE FLAG TO BE RECTIFIED AND REMOVED IMMEDIATELY ON MY PROFILE.
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Capitec Bank's replyOfficial
05 Jul 2021, 12:04Good day Tshepo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Jul 2021, 12:04
Official
Good day Tshepo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank