DS
Deeaalon S
1 reviews | Active since Aug 2020
11 Nov 2021, 11:36
Terrible attitude from staff.
Went to your game branch today and your staff lady who stands at the door has no way of speaking. Nthabi is the lady. It was actually my first time coming to use this bank here in game city to make a deposit. A simple mistake where people are standing in ques for the ATM and no distinguishing que for the bank. No one was standing by the door to direct or help and when she arrived she rudley says stand in the line. Again there is no distinguishing between lines.
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Replies (2)0
Replies (2)Capitec Bank's replyOfficial
11 Nov 2021, 15:30Good day Deeaalon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's reply11 Nov 2021, 15:30
Official
Good day Deeaalon
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 20:13Hi Deeaalon
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 20:13
Official
Hi Deeaalon
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
