Terrible

<p>I am extremely unhappy with the service I have been getting from Capitec Bank.</p> <p> </p> <p>I had a lone with the bank and due to loosing my job I couldn’t pay them any more. Immediately I had a job witch was a learnership I went back to make a payment arrangement witch turned to disastrous all my stipend was debited by the bank immediately the stipend was paid in witch was an amount of R1750 not the R500 we had agreed on. When I went to report this tragedy to the branch in East Rand Mall a rude lady told me nothing could be done the system automatically deducted and it could not be reversed. My question to her was what if the same ting happens the following month and she seemed not to care and told me she doesn’t know and she cant control the situation. That is the reason I left Capitec Bank and not banked with it anymore.</p> <p> </p> <p>I was handed over to Lawyers witch we had an arrangement that I fully paid January 2016 and was given a clearance later, little did I know that I had take this letter to the bank for them to clear my name. I only realise when I checked with Transunion that the reason why I was declined to open any account was that Capitec bank has black listed me because according to them I still owe R600 witch I have fully paid by January already.</p> <p> </p> <p>My biggest problem is that I have been up and down trying to clear my name with Capitec Bank and it seems that is impossible. After I realised that it would be a struggle for me to do the up and Down I asked for telephone numbers I can call my self. I have been referred back and forth to different numbers with no help as it seemed that no 1 can assist me these are some of the numbers I called:</p> <p> ********** 789; ********** 783, ********** 043</p> <p>I have been given these incident numbers: ********** 2, ********** 2</p> <p>I was told that ILHAAM ABDULLAH is the person handling my case and there no way I can get in contact with him/her. ILHAAM ABDULLAH has my future in his hands and he must be a god.</p> <p> </p> <p>I AM EXTIMLY UNHAPPY WITH HOW I HAVE BEEN TREATED BY THIS BANK I WAS TOLD AT THE BROMFONTAIN BRANCH THATNTHIS PROSSES ONLY TAKES 5 DAYS AND IT HAS BEEN 2 MONTHS I HAVE BEEN STRUGLY TO CLEAR A DEPT THAT I HAVE PAID CLOSE TO 10 MONTHS NOW.</p> <p> </p>