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Busisiwe X

1 reviews | Active since Jun 2018

02 Dec 2018, 08:14

Temporarly unavailable

Yesterday i bought R100 airtime 8ta formy daughter using capitec app while i was buying my money went out bt the app said temporarily available bt the airtime was not there i restarted my fone nd her fone i want to know that why my money was out i had to buy another one later which i got bt what about my R100 that they took

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Dec 2018, 10:54
Official
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank