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HILDA W

1 reviews | Active since Dec 2014

01 Jul 2016, 14:54

Temporaririly Offline Bank

<p>I seriously I have a huge and serious concern with Capitec bank as it seems not to care about their customers.I solely rely on my cellphobe banking to pay my accounts incuding my rent.I have been nabe to do so for the past 3days I cannot not even buy airtime.I have a very hectic schedule and I simply dont have time to go in a Branch to transfer monies around when I have cellpjone banking and the app.This is so disgusting and appauling as one thought that this is one of the best banks ever.Im planning on migrating to abother more reliable bank.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Jul 2016, 11:08
Official

I acknowledge your posting, and have referred it to Riaan Jacobs for immediate attention.

Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank