JV
Jocelyn V

1 reviews | Active since Jul 2024

10 Jul 2024, 14:36

Telesales

I am so tired of being called be Telesales people, and when you are polite to them and decline the product they just put the phone down in your ear. No goodbye nothing. Just end the call. I have worked in a call center myself so I always treat people with respect when I’m on a call. I know the job isn’t easy. But you DO NOT put the phone down in someone’s ear. Terrible manners and makes you want to never do business with the company. I will be waiting for a response and I would like the man who called me to contact me back. I would like a goodbye.

0
Replies (1)
Capitec Bank
Capitec Bank's reply10 Jul 2024, 17:10
Official
Good day Jocelyn, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.