KN
Kim N
1 reviews | Active since Apr 2023
08 May 2025, 11:56
Telephonically approved a debit date which was not honoured
Telephonically approved a debit date which was not honoured. They have the audacity to call me at with almost 10 times a day to collect payment, although I made a payment on time and more than what was due. Cannot get help on app or call centre. The calls continue. I have sent an email. What a horrible experience
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Capitec Bank's replyOfficial
08 May 2025, 12:37Hi Kim, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Capitec Bank's reply08 May 2025, 12:37
Official
Hi Kim, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.