AdSA
Angelique de Souza Allegria

1 reviews | Active since Dec 2015

15 Sept 2021, 20:54

Technical errors and late debits

Sick and tired of their technical errors affecting my cash flow. Money that all of a sudden comes off your account up to 6 weeks later and they try to pass the buck and blame the business who you bought from banks. No one understands your issues when you try to explain to them what is going on and all they do is shrug their shoulders and say they don't know. In this day and age utterly unprofessional

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Replies (1)
Capitec Bank
Capitec Bank's reply16 Sept 2021, 17:07
Official
 Good day

 Thank you for bringing this matter to our attention. We acknowledge receipt thereof. One of our Relationship Managers will contact you directly for a resolution. 

Kind Regards,

Mercantile Bank a Division of Capitec Bank Team 

Best regards,